If you have reliable internet access at your venue, our scanning app can directly check every scan with the pretix server, making absolutely sure no ticket is scanned twice. However if you don't, you can switch the app to offline mode and continue scanning without interruption, while the app will synchronize all scans with the server in the background whenever an internet connection is available.
Tired of searching name tags when attendees check in? Speed up your check-in process by printing badges live as soon as attendees check in. You can use our simple layout editor to design your badges and then connect our scanning app a printer. With our Desktop app, you can use nearly any printer, with our Android app, most networked printers work. Need hardware? We've got you covered.
If you need to gather additional information during check-in, for example how many attendees will join a social program, you can configure questions that your check-in staff needs to fill in after every scan. You will see the answers live in the pretix backend.
Attendees not having their tickets is no reason for making them feel uncomfortable and spend hours searching – just use the search function of our apps to look up tickets by order code, name or email address.
If you scan your visitors when they arrive and when they leave, you can see in real time how many people are currently in a specific area.
If you have complex requirements, you can program your own access rules. Exhibitors can enter from 8am, vistiors only after 9am, except through the back door? No problem.
Building robust check-in systems for large events is hard, but we've got the building blocks. With advanced tools like pretixSCAN Proxy, you can build local base stations for pretixSCAN, combining the advantages of pretixSCAN's online and offline mode. Get in touch now!
Planning and setting up a proper check-in process can be hard, especially when large events, multiple locations, bad network coverage or complex demands are involved. We've successfully handled events of up to 30,000 people and our team is happy to asisst you with planning and execution.
Our phone support availability is reduced during the end of the year:
All email support requests will be answered, although we kindly ask you to allow for a little bit more time than usual. In very urgent cases, our emergency hotline is available 24/7 as usual.
We wish you a wonderful time and a good start into the new year.
